We show you how to make the best use of the bottle.Firstly, check that everything is included in the starter set.Normally, you should have:3x Pods1x bottle...

This can have various causes. Please check the following steps first:Check that you have assembled your bottle as shown in this video.Ensure your pod is activat...

You may not have closed the lid tightly enough.Without the lid, your bottle will lose a little water when you tip it. This is due to the built-in pressure equal...

Depends. The old version is not dishwasher safe. The new version in fact is dishwasher safe.You can put our Gen 2 Bottles and the new Classic Tritan Bottle in t...

One pod provides flavour for at least 5 litres of water!Since we use natural flavours and no artificial ingredients, it goes without saying that the pods, unfor...

Yes, you really do drink 99.99% pure water.Of course, we were also fascinated by this idea in the beginning. This is why we started tests at the German Research...

Yes, this is actually very normal and intentional that air bubbles are included with each sip of water you take!It's these air bubbles that create the scent...

Absolutely thrilled that you're eager to get your hands on your goodies! Here's the lowdown:1. Shipping Confirmation Email: As soon as your order b...